Frequently Asked Questions

  • add How many sellers do you have in your database

    We track 3.3 million sellers across all Amazon domains. We update new sellers on a daily basis as long as they have active listings and are receiving customer feedback

  • add How often is your data refreshed

    Data is refreshed at least once in a week for active sellers. You can use the refresh button on the seller details page to get the most up-to-date information on a seller

  • add What marketplaces do you support

    We current support majority of Amazon marketplaces. In North America, we support USA, Canada, Mexico and Brazil. In Europe, we support UK, France, Germany, Spain and Italy. In Asia, we support Japan, India and Australia

  • add Do I need to create an account to use tracksellers.com

    We are currently in a beta mode and you do not need to create an account. Please do subscribe to stay up-to-date on changes and new features

  • add Why is there a data mismatch between tracksellers.com and Amazon.com

    Although unlikely, this could happen due to data refresh timing and interim issues with Amazon data availability. We would recommend using the refresh button on seller details page to get the most up-to-date data

  • add How do you rank sellers

    Our ranking is primarily based on the volume of feedback that a seller receives. We take into account lifetime feedback, last 12 months and last 30 days feedback to compute the seller rank