Q: How many sellers do you have in your database? keyboard_arrow_right
We track about 1.3 million sellers across all Amazon domains. We update new sellers on a daily basis as long as they have active listings and are receiving customer feedback.
Q: How often is your data refreshed? keyboard_arrow_right
Data is refreshed at least once in a week for active sellers. You can use the refresh button on the seller details page to get the most up-to-date information on a seller.
Q: What marketplaces do you support? keyboard_arrow_right
We current support majority of Amazon marketplaces. In North America, we support US, Canada, Mexico and Brazil. In Europe, we support UK, France, Germany, Spain and Italy. In Asia, we support Japan, India and Australia.
Q: Do I need to create an account to use tracksellers.com? keyboard_arrow_right
We are currently in beta testing and you do not need to create an account. Please do subscribe to stay up-to-date on changes and new features.
Q: Why is there a data mismatch between tracksellers.com and Amazon.com? keyboard_arrow_right
Although unlikely, this could happen due to data refresh timing and interim issues with Amazon data availability. We would recommend using the refresh button on seller details page to get the most up-to-date data.
Q: How do you rank sellers? keyboard_arrow_right
Our ranking is primarily based on the volume of feedback that a seller receives. We take into account lifetime feedback, last 12 months and last 30 days feedback to compute the seller rank.